FAQ's

Do we ship worldwide? 

Yes we do!

 

How long does shipping take?

Items are made in our studio upon order. Shipping is tracked and takes 2-3 working days in the UK, out of UK 5-7 working days. Check out more shipping info at https://twistedavenue.co.uk/pages/shipping-info

 

Do we have any stores?

We are an online store only, our studio is based in East Midlands, UK.

 

What is your returns policy?

We refund & exchange within 14 days of the sale on non-personalised clothing only. Feel free to message hello@twistedavenue.co.uk if you need help or check out our Returns Policy at https://twistedavenue.co.uk/policies/refund-policy

 

I have a different query, where can I ask you it?

Please message hello@twistedavenue.co.uk for any other queries and we will be happy to help :)